Dear Budapest Comic Con Community!

We are sorry to announce that, despite all our efforts, we need to reschedule our Budapest Comic Con 2020 event scheduled for a later date.

The European spread of COVID-19 has resulted in official measures in recent weeks that we have not yet been able to resolve.

In Hungary, travel restrictions and bans on the epidemiological situation currently regulate the conditions of entry of non-Hungarian citizens into Hungary. We are constantly discussing the possibilities with the authorities, but so far we have not been able to find a solution that clearly guarantees that invited foreign guests (actors, cartoonists, illustrators, cosplayers) could travel to Hungary.

Budapest Comic Con is especially important to us, as we are organizing such an event for the first time in the country. Accordingly, we are working on a high-quality and truly memorable event, which is why it is inconceivable for us to hold the event without the participation of international guests. Budapest Comic Con without the guests would not be a real Budapest Comic Con for us either, as we would not be able to provide the quality that we originally planned.

Knowing these, we will postpone the date of Budapest Comic Con to August 14-15, 2021. We are confident that the epidemic situation will allow the event to be held safely by then. Tickets already redeemed are automatically valid for the 2021 event.

We are very sad that we have to postpone our event due to the situation and the measures that have been taken, but for us, your health is first and foremost, as it is for our customers, partners and colleagues.

Thank you for your understanding, we hope to see you at Budapest Comic Con at the new date!

If you have any questions regarding the registration, write us at [email protected]!

I have already purchased my tickets, what options are available for me?

As we did earlier this spring, we are now asking you again to make a statement about your tickets. Our questionnaire serves the ticket holder to make a statement, separately for each ticket, which tickets would you like to use or compensate for the Budapest Comic Con to be held on 14-15 August 2021.

We would like to thank you for your patience, which is why we would like to please you with more extras. For our customers who accept that their ticket is still valid for next year’s event at a new time, we offer the following gifts:

1
STARTER KIT gift package

Every ticket purchased before October 9, 2020 will be accompanied by a Starter Kit gift package, which is an additional gift compared to the extra services otherwise included in the purchased ticket.
Notes: the STARTER KIT gift package worth 2000HUF, and it can be redeemed at the Gift Point of the Budapest Comic Con event. Day tickets originally purchased for a certain day are valid for the corresponding day of the event, and the pass tickets are valid for both days.

LOYALTY LOOT RAFFLE

Anyone who keeps their ticket and thus has a valid ticket in the future can participate in the monthly Loyalty Loot draw with the barcode of their ticket valid for the event. Valuable prizes will be selected each month.The first draw is on the 25th November, 2020, where 20 PlayIT Store vouchers with the value of 5000HUF will be drawn.
Notes: the 5000HUF PlayIT Store voucher can be purchased at any PlayIT Store, the amount cannot be exchanged for cash.

All VIP tickets purchased before October 9, 2020 are accompanied by a 3000HUF PlayIT Store voucher and a free normal day ticket

For those VIP ticket holders who keep their tickets, we will send a 3000HUF PlayIT Store voucher redeemable for any Budapest Comic Con Merchandising products at PlayIT Stores until 1st December, 2020.
Notes: the gift day tickets are valid for the same day as the VIP day tickets, to the VIP passes a normal day ticket for an optional day are given as a gift. The extra tickets will be sent via e-mail tot he VIP ticket holder until 1st, April 2021. We will inform our customers about the terms of use of the voucher by 1st December, 2020 at the e-mail address provided in their statement.

2

Of course, as in the spring, we also offer the possibility to send a FIX coupon which is worth the value of the ticket purchased for the Budapest Comic Con 2020 event to the ticket buyer who does not want to keep his ticket for the event at the new date.

You will be able to use your coupon to buy tickets for events until 31st December, 2022. We will send you detailed information via e-mail until 31st December, 2020 to the e-mail address you provided during registration.

Below, please choose from the options above about your tickets. It is possible to declare the redemption of purchased tickets until the 24th November by filling out this form.

If none of the options is good for you, please write an e-mail to [email protected], your request will be processed until 31 December 2020.

IMPORTANT INFORMATION: Winners of ticket purchases and other prize games will be able to receive their prizes at our future event. Compensation options related to the changed event date apply to prize tickets and gift tickets in such a way that those tickets are valid for the event to be held at the new date, however, no other compensation can be applied to these tickets.

Best regards,
Budapest Comic Con team

GYIK

I have more tickets, what should I do?

If you purchased more than one ticket, you have to complete the registration form for each ticket.

For how long can I register / make a statement about my tickets for the August 15-16 event?

You can fill out the registration form until November 24, 2020.

What happens if I forget it and do not make a statement?

In this case, your tickets will not be lost either, and the tickets will automatically be valid for the new date for the same ticket type you originally purchased.

When will I receive my new tickets for the November event?

Your already existing ticket will be valid for the event in November.

What will be in the Starter Kit gift package?

In this regard, you will receive a detailed information email by 1st December at the latest, describing to you what will be including in the package and how / where you will be able to pick it up.

When will I receive my coupons if I choose this option?

If you choose the coupon option, we will notify you by 31st January, 2021 on how you can use your coupon.

I want coupon option, how long can I use it?

You will be able to use your coupon to buy tickets for MEEX Agent events until 31st December, 2021. We will send you detailed information e-mail by December 31, 2020 for your e-mail address you provided during registration.

I participated in a prize draw, how do I receive my prizes?

You can pick them up at the Budapest Comic Con event at the new date, at the event’s gift pick up point.

I have a gift ticket / prize ticket. What do I do with these now?

Of course, your gift and prize ticket will also be valid for the new date.

If I have a gift / prize ticket, do I have to make a statement about these tickets?

No, your tickets will automatically be valid at the new date, and your tickets are not eligible for any other compensation options.

Where can I register for LOYALTY LOOT raffle?

You can register on this link, with the barcode of your valid ticket.

When will be the first LOYALTY LOOT raffle?

It will be held on 25th November, 2020, at 4pm.

What do I need to participate on the LOYALTY LOOT raffle?

You will have to have a valid ticket for the event held in 2021.

Who is eligible for the guaranteed 3000 HUF PLayIT Store voucher?

Those who had purchased their ticket before 9th October, 2020 and still have a valid VIP ticket for the Budapest Comic Con.

For what and where can I redeem my 3000 HUF PlayIT Store voucher?

We will inform our customers about the terms of use of the voucher by 1st December, 2020 at the e-mail address provided in their statement.

I have a VIP ticket. How do I get my extra daily ticket?

We will send you your extra daily ticket by e-mail until 1st April, 2021, which will be valid for same day as your VIP ticket.

I have a VIP pass, what kind of ticket do I get as an extra?

If you have a VIP pass, we will give you a gift day ticket for an optional day.

I have a lot of questions, how can I get an answer to them?

Please contact us at [email protected] and our colleagues will help you as soon as possible!

#BudapestComicCon